General
- Why do your copper products have a fixed price?
- What is a “Pre-Sale”?
- How can I change my email address or password?
- How can I open an account? Are there any benefits?
- Do you have a retail store? Can I come to check your selection personally?
- Where are you located?
- Why do some coins have a face value? Does it indicate their value?
- Is bullion considered legal tender?
- Do you report my purchases to the government?
- Can you mail me a catalog?
- Will I receive exactly the product in the picture?
- Do you have a referral discount or bonus?
- Do you offer a wholesale program?
- Can you make any custom products, such as bars and coins?
- Am I buying physical metal or stocks?
- I forgot my password, can I recover it?
- Do you offer gift wrapping or gift cards?
- How do I buy precious metals?
- How do I set a spot alert?
- Who to contact when our phone lines are down?