Why won't you accept my credit card?
If you’re experiencing issues with your credit card, please give us a call at (877) 646 5303 or send an email to firstname.lastname@example.org. A member of our team will be happy to assist you.
Or, try some troubleshooting:
- Credit card issues often occur because the card is not set up for 3-D Secure. This is a security step required for all transactions through our website. Set this up by calling the phone number on the back of your card.
- Sometimes, banks will flag and decline a transaction if they suspect you did not authorize it. Call the phone number on the back of your card to verify the purchase.
In cases where the order was cancelled through the processing system, you will need to place a new order once the card issue is resolved.
Still having trouble with your credit card? Try PayPal as an alternative.