General
- What is the difference between a troy ounce and regular ounce?
- Do you have a referral discount or bonus?
- Do you buy precious metals?
- Is bullion considered legal tender?
- What is market loss?
- How can I ensure the legitimacy of your products?
- What is your return policy?
- Do you trade or exchange products?
- Will I receive exactly the product in the picture?
- How do I set a spot alert?
- I forgot my password, can I recover it?
- How can I clean milk spots or tarnish?
- Is my personal and financial information secure?
- If the market price changes after I place an order, am I still paying the same amount?
- What is a “Pre-Sale”?
- Why do some coins have a face value? Does it indicate their value?
- How can I open an account? Are there any benefits?
- How can I change my email address or password?
- How can I learn more about how to invest in precious metals?