General
- Is my personal and financial information secure?
- What is your return policy?
- Will I receive exactly the product in the picture?
- What is spot price, and why do I pay a premium to acquire physical gold and silver?
- If the market price changes after I place an order, am I still paying the same amount?
- Where are you located?
- Do you offer gift wrapping or gift cards?
- Do you offer military discounts?
- How do I buy precious metals?
- Can you mail me a catalog?
- Do you have a retail store? Can I come to check your selection personally?
- Do you offer a wholesale program?
- Do you trade or exchange products?
- Am I buying physical metal or stocks?
- Can you make any custom products, such as bars and coins?
- I forgot my password, can I recover it?
- Do you offer grading services?
- How can I open an account? Are there any benefits?
- Why do some coins have a face value? Does it indicate their value?
- Who to contact when our phone lines are down?